The first option gets you started but restore as New. Or you can use the procedure in the 6th option. Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions 1. Forgotten Restrictions Passcode Help You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New. If none of the above help, then: Placing your device into recovery (DFU) mode: Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6. Click 'Restore and Update.' The iPhone reverts to its original factory settings, which will clear the passcode. This process also removes all data from the iPhone, including music, contacts, notes, text messages and saved emails. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off. * If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the battery charge warning, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. Continue holding the Home button until you see the 'Connect to iTunes' screen. When this screen appears you can release the Home button: 5. If necessary, open iTunes. You should see the following 'recovery mode' alert: 6. Factory Reset Iphone 8 Without PasscodeUse iTunes to restore the device. If you don't see the 'Connect to iTunes' screen, try these steps again. Factory Reset Iphone 5c Without PasscodeIf you see the 'Connect to iTunes' screen but the device does not appear in iTunes, see and its related links. Additional Information: If you have a problem getting into recovery mode then try:. Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See for more information. The first option gets you started but restore as New. Or you can use the procedure in the 6th option. Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions 1. Forgotten Restrictions Passcode Help You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New. If none of the above help, then: Placing your device into recovery (DFU) mode: Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off. * If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the battery charge warning, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. Continue holding the Home button until you see the 'Connect to iTunes' screen. When this screen appears you can release the Home button: 5. If necessary, open iTunes. You should see the following 'recovery mode' alert: 6. Use iTunes to restore the device. If you don't see the 'Connect to iTunes' screen, try these steps again. If you see the 'Connect to iTunes' screen but the device does not appear in iTunes, see and its related links. Additional Information: If you have a problem getting into recovery mode then try:. How To Factory Reset A Locked IphoneNote: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See for more information. Apple Footer • This site contains user submitted content, comments and opinions and is for informational purposes only. How To Reset Iphone 7 Without PasscodeApple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.
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